{"id":1088,"date":"2021-08-23T12:56:14","date_gmt":"2021-08-23T10:56:14","guid":{"rendered":"https:\/\/webstage.tele-look.com\/?p=1088"},"modified":"2022-11-09T13:24:25","modified_gmt":"2022-11-09T12:24:25","slug":"ferndiagnose-smart-services","status":"publish","type":"post","link":"https:\/\/www.tele-look.com\/web\/ferndiagnose-smart-services\/","title":{"rendered":"Smart Service und effektiver Ressourceneinsatz dank digitalem Ferndiagnose-Tool"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1088\" class=\"elementor elementor-1088\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<nav class=\"elementor-section elementor-top-section elementor-element elementor-element-7a388fe elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a388fe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-697025fc\" data-id=\"697025fc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53174e93 elementor-nav-menu--stretch elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"53174e93\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-53174e93\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Men\u00fc Umschalter\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-53174e93\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\" tabindex=\"-1\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\" tabindex=\"-1\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\" tabindex=\"-1\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/nav>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ca29f34 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2ca29f34\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-33a8974e\" data-id=\"33a8974e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a9e652 elementor-tablet-align-center elementor-widget elementor-widget-button\" data-id=\"4a9e652\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-float\" href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">zur\u00fcck zur \u00dcbersicht<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214478f6 elementor-widget elementor-widget-heading\" data-id=\"214478f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Smart Service und effektiver Ressourceneinsatz \ndank digitalem Ferndiagnose-Tool <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-603f37c0 elementor-section-height-min-height elementor-section-items-stretch elementor-section-boxed elementor-section-height-default\" data-id=\"603f37c0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ea305d5\" data-id=\"5ea305d5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5757a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5757a1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-44d516f7\" data-id=\"44d516f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2428b29f elementor-widget elementor-widget-heading\" data-id=\"2428b29f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">tele-LOOK<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33ce2770 elementor-widget elementor-widget-heading\" data-id=\"33ce2770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Live Video Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-bc3bfb7\" data-id=\"bc3bfb7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a791b36 elementor-widget elementor-widget-heading\" data-id=\"7a791b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Smart Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-184afd19 elementor-widget elementor-widget-heading\" data-id=\"184afd19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Digitalisierung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-510a1d82\" data-id=\"510a1d82\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5836d9a4 elementor-widget elementor-widget-heading\" data-id=\"5836d9a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Guided Self-Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d89757b elementor-widget elementor-widget-heading\" data-id=\"3d89757b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fern-Anleitung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-502556db\" data-id=\"502556db\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f0f91c8 elementor-widget elementor-widget-heading\" data-id=\"3f0f91c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fern-Diagnose<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b032ba elementor-widget elementor-widget-heading\" data-id=\"20b032ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Smart-Glas Alternative<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-inner-column elementor-element elementor-element-2f008dbe\" data-id=\"2f008dbe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ec8e15c elementor-widget elementor-widget-heading\" data-id=\"2ec8e15c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Visual Customer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75f7e845 elementor-widget elementor-widget-heading\" data-id=\"75f7e845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kundenservice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ade07b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ade07b6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-621b4fb7\" data-id=\"621b4fb7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1e4af2a6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e4af2a6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-464fd1e2\" data-id=\"464fd1e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41dc6a56 elementor-widget elementor-widget-heading\" data-id=\"41dc6a56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Teilen<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3c26f926\" data-id=\"3c26f926\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b6de2a8 elementor-icon-list--layout-inline elementor-align-end elementor-tablet-align-start elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7b6de2a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook-f\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-twitter\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-56b37208 elementor-nav-menu__align-end elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"56b37208\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-56b37208\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-56b37208\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\" tabindex=\"-1\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\" tabindex=\"-1\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\" tabindex=\"-1\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-22be50a5\" data-id=\"22be50a5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-64975117 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64975117\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-746153a6\" data-id=\"746153a6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7d4911 elementor-widget elementor-widget-menu-anchor\" data-id=\"7d4911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"calssoneoverview\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71eeabe1 elementor-widget elementor-widget-heading\" data-id=\"71eeabe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wachsende Kollaborationsnetzwerke in der Industrie, die Sicherstellung der Produktions- und Lieferf\u00e4higkeit und die Umsetzung eines zuverl\u00e4ssigen Risikomanagements stellen Industriebetriebe und Service-Dienstleister gleicherma\u00dfen vor gro\u00dfe Herausforderungen.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a898a2 elementor-widget elementor-widget-text-editor\" data-id=\"4a898a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Damit schnelle Reaktionszeiten f\u00fcr die Instandsetzung und Wartung von Maschinen und Anlagen nicht zu Lasten der Prozesseffizienz gehen, setzen immer mehr Hersteller und Service-Betriebe auf digitale L\u00f6sungsans\u00e4tze im technischen Kundendienst. Speziell zu diesem Zweck hat der Freiburger Spezialist f\u00fcr innovative Bild-\/Ton-Kommunikation Solutiness GmbH eine Ferndiagnose Anwendung speziell f\u00fcr Mobilger\u00e4te entwickelt, um den Spagat zwischen schnellen Reaktionszeiten, Kostensenkung und Produktivit\u00e4tssteigerung im Kundendienst von Industrie und Handwerk zu meistern.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56635c05 elementor-widget elementor-widget-heading\" data-id=\"56635c05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Aus der Ferne analysieren und l\u00f6sen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a8e0ef4 elementor-widget elementor-widget-text-editor\" data-id=\"6a8e0ef4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stehen die Maschinen still, ist Eile geboten. Um Folgekosten durch Verz\u00f6gerungen in der Fertigung oder einen <strong>Produktionsstillstand<\/strong> beim Kunden zu vermeiden, m\u00fcssen Hersteller und <strong>Service-Dienstleister<\/strong> nicht nur schnelle Reaktionszeiten, sondern auch zuverl\u00e4ssige und vor allem unverz\u00fcgliche <strong>Kommunikationsprozesse<\/strong> sicherstellen. \u201eDie komplexeren Anforderungen der Industrie 4.0 erfordern heute auch einen \u201eService 4.0\u201c. Um die Re-Inbetriebnahme beim Kunden zu beschleunigen und gleichzeitig die Ressourcen im <strong>Kundendienst<\/strong> wertsch\u00f6pfender einzusetzen, werden Teile des Kundendienstes zunehmend auf digitalem Wege abgewickelt. Denn gerade bei <strong>zeitkritischen St\u00f6rungen<\/strong> k\u00f6nnen lange Anfahrtswege und unprofessionelle <strong>Auftragsvorkl\u00e4rungen<\/strong> ohne Bilder und mit nur sp\u00e4rlichen Informationen in Textform den Wiederherstellungsprozess unn\u00f6tig verl\u00e4ngern\u201c, wei\u00df Solutiness Gesch\u00e4ftsf\u00fchrer Klaus Pl\u00fcher. \u201eMit digitalen Fernwartungs- und Diagnose-Tools lassen sich die vorgelagerten Analyse-Prozesse auch au\u00dferhalb der <strong>IoT-Welt<\/strong> wie der Erstkontakt oder die Fehlerbeschreibung nachhaltig verbessern oder sogenannte \u201e<strong>Nonsens-Calls<\/strong>\u201c vermeiden, die beim Service-Dienstleister zus\u00e4tzlichen Aufwand verursachen. Zudem gestatten sie eine effiziente visuelle Fehler-Dokumentation und bieten Techniker und Problemmelder vor Ort die M\u00f6glichkeit, einfache L\u00f6sungsans\u00e4tze oder Konfigurationen direkt vorzunehmen.\u201c<\/p><p><span style=\"font-weight: bold;\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e63e297 elementor-widget elementor-widget-heading\" data-id=\"4e63e297\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Service 4.0: \u201esmart &amp; convenient\u201c statt \u201eanalog &amp; zeitraubend\"<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2e09ea1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e09ea1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2dfa626d\" data-id=\"2dfa626d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20783e8c elementor-widget elementor-widget-text-editor\" data-id=\"20783e8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Dabei fungiert der Kunde mit seiner Smartphone- oder Tablet-Kamera als verl\u00e4ngerter Arm des Technikers, indem er in einer\u00a0<strong>audio-visuellen Echtzeit-Kommunikation<\/strong>\u00a0\u00fcber eine Internetverbindung vom Techniker Schritt-f\u00fcr-Schritt durch den\u00a0<strong>Diagnose<\/strong>&#8211; oder Wiederherstellungs-Prozess geleitet wird.\u00a0 Verst\u00e4ndigungsprobleme, etwa aufgrund mangelnder Sprachkenntnisse oder laienhafter Formulierungen, treten auf diese Weise erst gar nicht auf. M\u00f6glich macht dies eine Anwendung, die \u00fcber die Kamera-Funktion des Mobilger\u00e4tes das Bild des Objektes simultan auf das Display des\u00a0<strong>Technikers<\/strong>\u00a0\u00fcbertr\u00e4gt.<br \/>\u00dcber einen beweglichen \u201e<strong>Tele-Punkt<\/strong>\u201c auf beiden Displays navigiert der\u00a0<strong>Techniker<\/strong>\u00a0mit dem Zeigefinger die Person vor Ort, um etwa\u00a0<strong>Bedientafeln<\/strong>\u00a0auszulesen oder den Fehler einzugrenzen. Per Fingertipp kann der\u00a0<strong>Techniker<\/strong>\u00a0direkt Snapshots ausl\u00f6sen, die &#8211; mit Zeitstempel und individuellen Notizen versehen \u2013 automatisch in der Cloud gespeichert und als PDF-Protokoll allen prozessbeteiligten Personen bereitgestellt werden.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66ca63ba elementor-widget elementor-widget-heading\" data-id=\"66ca63ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Verbesserung der Service-Qualit\u00e4t<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a539eee elementor-widget elementor-widget-text-editor\" data-id=\"5a539eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u201eDie G\u00fcte des <strong>Kundendienstes<\/strong> wird heute ja vor allem an zwei Parametern bemessen: <strong>Schnelligkeit<\/strong> und <strong>Beratungskompetenz<\/strong>. Mit Hilfe von <strong>digitalen Ferndiagnose-Apps<\/strong> sind <strong>Service-Dienstleister<\/strong> ihren <strong>Industrie-Kunden<\/strong> gegen\u00fcber sofort auskunftsf\u00e4hig und k\u00f6nnen binnen Minuten kompetente Hilfestellung geben. Zudem fallen auch kalkulatorische Risiken wie unn\u00f6tige Wartezeiten, kurzfristige \u00c4nderungen der Ressourcenplanung, lange Anfahrten oder fehlende Ersatzteile komplett weg. Die <strong>erzielten Einsparungen von bis zu 90%<\/strong> und die frei werdenden Personal-Ressourcen, die gezielter f\u00fcr die wirklich wertsch\u00f6pfenden T\u00e4tigkeiten eingesetzt werden k\u00f6nnen, machen digitale Ferndiagnose-Tools heute zu einem unverzichtbaren Instrument f\u00fcr interne und externe Service-Dienstleister\u201c, fasst Klaus Pl\u00fcher zusammen. \u201e<strong>Datenbrillen stellen daf\u00fcr keine geeignete Alternative dar<\/strong>, da sie zum einen auch immer am Ort des Geschehens verf\u00fcgbar sein m\u00fcssen, zum anderen aber aufgrund ihrer hohen Kosten, notwendiger Schulungen und aufw\u00e4ndiger Bildeinspeisung gegen\u00fcber dem vielfach verbreiteten Smartphone schlicht f\u00fcr viele mittelst\u00e4ndische Service-Dienstleister nicht attraktiv sind. Im Gegensatz dazu fallen zur Nutzung des Cloud-Dienstes neben Internet- oder einem Smartphone-Ger\u00e4t keine initialen Einrichtungs- oder Investitionskosten an, da der Dienst \u00fcber eine monatliche, skalierbare Flatrate abgerechnet wird, die sich nach dem individuellen Bedarf des <strong>Service<\/strong>&#8211;<strong>Dienstleisters<\/strong> richtet. Dieses Invest refinanziert sich bei unseren Kunden bereits im n\u00e4chsten Monat, weil schon ein eingesparter Technikertag mehrere Lizenzen finanziert.\u201c.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d92b90 elementor-widget elementor-widget-menu-anchor\" data-id=\"9d92b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"calssonevideo\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-73d92dc5 elementor-widget elementor-widget-menu-anchor\" data-id=\"73d92dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"calssonestart\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9f370f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9f370f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d41c408\" data-id=\"d41c408\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeb195c elementor-widget elementor-widget-spacer\" data-id=\"eeb195c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cd52668 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cd52668\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-616835c4\" data-id=\"616835c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7e4e24fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e4e24fe\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-338a1dff\" data-id=\"338a1dff\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24366ac6 elementor-widget elementor-widget-menu-anchor\" data-id=\"24366ac6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"calssonetestimonial\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c73749f elementor-widget elementor-widget-heading\" data-id=\"1c73749f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fehlendes Puzzleteil in der Service-Strategie: Live Video Support<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c8c6887 elementor-widget elementor-widget-text-editor\" data-id=\"1c8c6887\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vermeidung von Stillstandszeiten, sofortiger Service-Start, Vermeidung von Reisekosten und zufriedene Kunden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5799ef2e\" data-id=\"5799ef2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5680fbe3 elementor-widget elementor-widget-image\" data-id=\"5680fbe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/08\/Fehlendes-Puzzel-Support.png\" class=\"attachment-full size-full wp-image-7945\" alt=\"tele-LOOK Support\" srcset=\"https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/08\/Fehlendes-Puzzel-Support.png 1024w, https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/08\/Fehlendes-Puzzel-Support-300x225.png 300w, https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/08\/Fehlendes-Puzzel-Support-768x576.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Fehlendes Puzzle-Teil im Kundenservice: Live Video Support<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-89ad2b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89ad2b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30b153b\" data-id=\"30b153b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e5f5f8 elementor-widget elementor-widget-spacer\" data-id=\"7e5f5f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-20daf28 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20daf28\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4977737\" data-id=\"4977737\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ada4fc elementor-widget elementor-widget-spacer\" data-id=\"8ada4fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6eb0813b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6eb0813b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3dbbc3a\" data-id=\"3dbbc3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6038d693 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6038d693\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-17226fc7\" data-id=\"17226fc7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b287e96 elementor-widget elementor-widget-heading\" data-id=\"6b287e96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Weitere <b>Artikel<\/b><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77a772fb elementor-widget elementor-widget-heading\" data-id=\"77a772fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Andere Artikel k\u00f6nnen auch <b> interessant <\/b> f\u00fcr Sie sein<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-303560b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"303560b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3833f10b\" data-id=\"3833f10b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1fad01d elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"1fad01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.tele-look.com\/web\/ferndiagnose-smart-services\/\">Smart Services<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74cd0ee0 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"74cd0ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\t zur\u00fcck zur \u00dcbersicht Smart Service und effektiver Ressourceneinsatz dank digitalem Ferndiagnose-Tool\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tDamit schnelle Reaktionszeiten f\u00fcr die Instandsetzung und Wartung von Maschinen und Anlagen nicht zu Lasten der Prozesseffizienz gehen, setzen immer mehr Hersteller und Service-Betriebe auf digitale L\u00f6sungsans\u00e4tze im technischen Kundendienst.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<a class=\"elementor-flip-box__layer elementor-flip-box__back\" href=\"https:\/\/www.tele-look.com\/web\/kontakt-tele-look\/\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tKontakt\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tFrau Keller - 0761 76 99 97 -30 oder \u00fcber das Kontaktforumlar\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__button elementor-button elementor-size-sm\">\n\t\t\t\t\t\t\tKontaktformular\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-11642463\" data-id=\"11642463\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd613ad elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"cd613ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nahezu Emissionsfrei<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b67e22 elementor-flip-box--effect-fade elementor-widget elementor-widget-flip-box\" data-id=\"16b67e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-flip-box\" tabindex=\"0\">\n\t\t\t<div class=\"elementor-flip-box__layer elementor-flip-box__front\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\t\tNahezu emissionsfreier und ressourcensparender Kundenservice durch Digitalisierung\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\t\tStatt zeit- und kostenintensive Reisen zu Kunden in der ganzen Welt, sind Unternehmen angehalten sich auf digitale M\u00f6glichkeiten in der Abwicklung von Service-F\u00e4llen einzulassen. Der Einsatz von digitalen Helfern und dem \u00dcberarbeiten interner Prozesse im Change-Management- Prozess spielt dabei eine tragende Rolle.\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<a class=\"elementor-flip-box__layer elementor-flip-box__back\" href=\"https:\/\/calendly.com\/tele-look\" target=\"_blank\" rel=\"noopener\">\n\t\t\t<div class=\"elementor-flip-box__layer__overlay\">\n\t\t\t\t<div class=\"elementor-flip-box__layer__inner\">\n\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-flip-box__layer__title\">\n\t\t\t\t\t\t\tWeitere Infos in unserer Pr\u00e4sentation\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-flip-box__layer__description\">\n\t\t\t\t\t\t\tBuchen Sie online einen kostenlose &amp; unverbindliche Pr\u00e4sentation\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-flip-box__button elementor-button elementor-size-sm\">\n\t\t\t\t\t\t\tTermin Buchen\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41ffeca elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41ffeca\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27f1ea9\" data-id=\"27f1ea9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-834a85c elementor-widget elementor-widget-spacer\" data-id=\"834a85c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33f5f872 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"33f5f872\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-24771b88\" data-id=\"24771b88\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9e1506a\" data-id=\"9e1506a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36dac30c elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"36dac30c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tTwitter\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tXING\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-7b359fe4 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b359fe4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-890bb25\" data-id=\"890bb25\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/footer>\n\t\t\t\t<nav class=\"elementor-section elementor-top-section elementor-element elementor-element-4c1ac78a elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c1ac78a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-57f8402a\" data-id=\"57f8402a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a1b124 elementor-nav-menu--stretch elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"4a1b124\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-4a1b124\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Men\u00fc Umschalter\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-4a1b124\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-13326\"><a href=\"https:\/\/www.tele-look.com\/web\/\" class=\"elementor-item\" tabindex=\"-1\">Erkunden<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13934\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Anwendungsf\u00e4lle<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13937\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Interne Nutzung<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13935\"><a href=\"https:\/\/www.tele-look.com\/web\/fernunterstuetzung-mitarbeiter\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Fernunterst\u00fctzung Mitarbeiter<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-13938\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Nutzung im Kundenverkehr<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10150\"><a href=\"https:\/\/www.tele-look.com\/web\/kundenservice-per-live-video\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Kundenservice<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-13453\"><a href=\"https:\/\/www.tele-look.com\/web\/shk\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SHK<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-14494\"><a href=\"https:\/\/www.tele-look.com\/web\/cloudbasierte-kundenservice-software\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Cloudbasierte Kundenservice Software<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-10032\"><a href=\"https:\/\/www.tele-look.com\/web\/produktinfo-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">tele-LOOK<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-139\"><a href=\"https:\/\/www.tele-look.com\/web\/tele-look-funktionsweise-live-video-support\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Funktionsweise<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-12561\"><a href=\"https:\/\/www.tele-look.com\/web\/roi-rechner\/\" class=\"elementor-item\" tabindex=\"-1\">ROI Rechner<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-10927\"><a href=\"https:\/\/www.tele-look.com\/web\/ueber-uns\/\" class=\"elementor-item\" tabindex=\"-1\">\u00dcber uns<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/www.tele-look.com\/web\/service-blog-tele-look\/\" class=\"elementor-item\" tabindex=\"-1\">Service-Blog<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/nav>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e1f4a2a elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1e1f4a2a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2312e19e\" data-id=\"2312e19e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ea75540 elementor-absolute elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"7ea75540\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">Smart Service und effektiver Ressourceneinsatz \ndank digitalem Ferndiagnose-Tool <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-228afe2f elementor-widget__width-initial elementor-fixed elementor-widget elementor-widget-button\" data-id=\"228afe2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/www.tele-look.com\/web\/kontakt-tele-look\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-204ed53a\" data-id=\"204ed53a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1f63b505 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1f63b505\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17c58783\" data-id=\"17c58783\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5dba518f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5dba518f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3e5432b2\" data-id=\"3e5432b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16ea3ab3 elementor-widget elementor-widget-text-editor\" data-id=\"16ea3ab3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Wachsende Kollaborationsnetzwerke in der Industrie, die Sicherstellung der Produktions- und Lieferf\u00e4higkeit und die Umsetzung eines zuverl\u00e4ssigen Risikomanagements stellen Industriebetriebe und Service-Dienstleister gleicherma\u00dfen vor gro\u00dfe Herausforderungen. Damit schnelle Reaktionszeiten f\u00fcr die Instandsetzung und Wartung von Maschinen und Anlagen nicht zu Lasten der Prozesseffizienz gehen, setzen immer mehr Hersteller und Service-Betriebe auf digitale L\u00f6sungsans\u00e4tze im technischen Kundendienst. Speziell zu diesem Zweck hat der Freiburger Spezialist f\u00fcr innovative Bild-\/Ton-Kommunikation Solutiness GmbH eine Ferndiagnose Anwendung speziell f\u00fcr Mobilger\u00e4te entwickelt, um den Spagat zwischen schnellen Reaktionszeiten, Kostensenkung und Produktivit\u00e4tssteigerung im Kundendienst von Industrie und Handwerk zu meistern.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec0d3c4 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ec0d3c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-09dee7d\" data-id=\"09dee7d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d74cbca elementor-widget elementor-widget-text-editor\" data-id=\"d74cbca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stehen die Maschinen still, ist Eile geboten. Um Folgekosten durch Verz\u00f6gerungen in der Fertigung oder einen <strong>Produktionsstillstand<\/strong> beim Kunden zu vermeiden, m\u00fcssen Hersteller und <strong>Service-Dienstleister<\/strong> nicht nur schnelle Reaktionszeiten, sondern auch zuverl\u00e4ssige und vor allem unverz\u00fcgliche <strong>Kommunikationsprozesse<\/strong> sicherstellen. \u201eDie komplexeren Anforderungen der Industrie 4.0 erfordern heute auch einen \u201eService 4.0\u201c. Um die Re-Inbetriebnahme beim Kunden zu beschleunigen und gleichzeitig die Ressourcen im <strong>Kundendienst<\/strong> wertsch\u00f6pfender einzusetzen, werden Teile des Kundendienstes zunehmend auf digitalem Wege abgewickelt. Denn gerade bei <strong>zeitkritischen St\u00f6rungen<\/strong> k\u00f6nnen lange Anfahrtswege und unprofessionelle <strong>Auftragsvorkl\u00e4rungen<\/strong> ohne Bilder und mit nur sp\u00e4rlichen Informationen in Textform den Wiederherstellungsprozess unn\u00f6tig verl\u00e4ngern\u201c, wei\u00df Solutiness Gesch\u00e4ftsf\u00fchrer Klaus Pl\u00fcher. \u201eMit digitalen Fernwartungs- und Diagnose-Tools lassen sich die vorgelagerten Analyse-Prozesse auch au\u00dferhalb der <strong>IoT-Welt<\/strong> wie der Erstkontakt oder die Fehlerbeschreibung nachhaltig verbessern oder sogenannte \u201e<strong>Nonsens-Calls<\/strong>\u201c vermeiden, die beim Service-Dienstleister zus\u00e4tzlichen Aufwand verursachen. Zudem gestatten sie eine effiziente visuelle Fehler-Dokumentation und bieten Techniker und Problemmelder vor Ort die M\u00f6glichkeit, einfache L\u00f6sungsans\u00e4tze oder Konfigurationen direkt vorzunehmen.\u201c<\/p><p><span style=\"font-weight: bold;\">Service 4.0: \u201esmart &amp; convenient\u201c statt \u201eanalog &amp; zeitraubend&#8220;<br \/><\/span>Dabei fungiert der Kunde mit seiner Smartphone- oder Tablet-Kamera als verl\u00e4ngerter Arm des Technikers, indem er in einer <strong>audio-visuellen Echtzeit-Kommunikation<\/strong> \u00fcber eine Internetverbindung vom Techniker Schritt-f\u00fcr-Schritt durch den <strong>Diagnose<\/strong>&#8211; oder Wiederherstellungs-Prozess geleitet wird.\u00a0 Verst\u00e4ndigungsprobleme, etwa aufgrund mangelnder Sprachkenntnisse oder laienhafter Formulierungen, treten auf diese Weise erst gar nicht auf. M\u00f6glich macht dies eine Anwendung, die \u00fcber die Kamera-Funktion des Mobilger\u00e4tes das Bild des Objektes simultan auf das Display des <strong>Technikers<\/strong> \u00fcbertr\u00e4gt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-88db40d\" data-id=\"88db40d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a64162e elementor-widget elementor-widget-text-editor\" data-id=\"a64162e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00dcber einen beweglichen \u201e<strong>Tele-Punkt<\/strong>\u201c auf beiden Displays navigiert der <strong>Techniker<\/strong> mit dem Zeigefinger die Person vor Ort, um etwa <strong>Bedientafeln<\/strong> auszulesen oder den Fehler einzugrenzen. Per Fingertipp kann der <strong>Techniker<\/strong> direkt Snapshots ausl\u00f6sen, die &#8211; mit Zeitstempel und individuellen Notizen versehen \u2013 automatisch in der Cloud gespeichert und als PDF-Protokoll allen prozessbeteiligten Personen bereitgestellt werden.\u00a0<\/p><p>\u201eDie G\u00fcte des <strong>Kundendienstes<\/strong> wird heute ja vor allem an zwei Parametern bemessen: <strong>Schnelligkeit<\/strong> und <strong>Beratungskompetenz<\/strong>. Mit Hilfe von <strong>digitalen Ferndiagnose-Apps<\/strong> sind <strong>Service-Dienstleister<\/strong> ihren <strong>Industrie-Kunden<\/strong> gegen\u00fcber sofort auskunftsf\u00e4hig und k\u00f6nnen binnen Minuten kompetente Hilfestellung geben. Zudem fallen auch kalkulatorische Risiken wie unn\u00f6tige Wartezeiten, kurzfristige \u00c4nderungen der Ressourcenplanung, lange Anfahrten oder fehlende Ersatzteile komplett weg. Die <strong>erzielten Einsparungen von bis zu 90%<\/strong> und die frei werdenden Personal-Ressourcen, die gezielter f\u00fcr die wirklich wertsch\u00f6pfenden T\u00e4tigkeiten eingesetzt werden k\u00f6nnen, machen digitale Ferndiagnose-Tools heute zu einem unverzichtbaren Instrument f\u00fcr interne und externe Service-Dienstleister\u201c, fasst Klaus Pl\u00fcher zusammen. \u201e<strong>Datenbrillen stellen daf\u00fcr keine geeignete Alternative dar<\/strong>, da sie zum einen auch immer am Ort des Geschehens verf\u00fcgbar sein m\u00fcssen, zum anderen aber aufgrund ihrer hohen Kosten, notwendiger Schulungen und aufw\u00e4ndiger Bildeinspeisung gegen\u00fcber dem vielfach verbreiteten Smartphone schlicht f\u00fcr viele mittelst\u00e4ndische Service-Dienstleister nicht attraktiv sind. Im Gegensatz dazu fallen zur Nutzung des Cloud-Dienstes neben Internet- oder einem Smartphone-Ger\u00e4t keine initialen Einrichtungs- oder Investitionskosten an, da der Dienst \u00fcber eine monatliche, skalierbare Flatrate abgerechnet wird, die sich nach dem individuellen Bedarf des <strong>Service<\/strong>&#8211;<strong>Dienstleisters<\/strong> richtet. Dieses Invest refinanziert sich bei unseren Kunden bereits im n\u00e4chsten Monat, weil schon ein eingesparter Technikertag mehrere Lizenzen finanziert.\u201c.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d850191 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"d850191\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7e3c17b\" data-id=\"7e3c17b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-36e2432\" data-id=\"36e2432\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b4ade0e elementor-share-buttons--view-icon-text elementor-share-buttons--skin-gradient elementor-share-buttons--shape-square elementor-grid-0 elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"b4ade0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_facebook\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf facebook\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-facebook\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tFacebook\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_twitter\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf twitter\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-twitter\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tTwitter\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_linkedin\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf linkedin\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-linkedin\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tLinkedIn\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_xing\" role=\"button\" tabindex=\"0\" aria-label=\"Teilen auf xing\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<i class=\"fab fa-xing\" aria-hidden=\"true\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-share-btn__text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__title\">\n\t\t\t\t\t\t\t\t\t\tXING\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<footer class=\"elementor-section elementor-top-section elementor-element elementor-element-4fe16c48 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4fe16c48\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-46c1ec49\" data-id=\"46c1ec49\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/footer>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64da7332 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64da7332\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-392222c1\" data-id=\"392222c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-635e014f elementor-widget elementor-widget-image\" data-id=\"635e014f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"100\" src=\"https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/04\/Site-Logo-Elementor.png\" class=\"attachment-large size-large wp-image-158\" alt=\"tele-LOOK Logo\" srcset=\"https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/04\/Site-Logo-Elementor.png 350w, https:\/\/www.tele-look.com\/web\/wp-content\/uploads\/2021\/04\/Site-Logo-Elementor-300x86.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5fd41cf8\" data-id=\"5fd41cf8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3065b04c elementor-widget elementor-widget-heading\" data-id=\"3065b04c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u00a9 2021 tele-LOOK. Trademarks and brands are the property of their respective owners.\n<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-712d170f\" data-id=\"712d170f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-175c6983 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"175c6983\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"#home\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>zur\u00fcck zur \u00dcbersicht Smart Service und effektiver Ressourceneinsatz dank digitalem Ferndiagnose-Tool tele-LOOK Live Video Support Smart Services Digitalisierung Guided Self-Service Fern-Anleitung Fern-Diagnose Smart-Glas Alternative Visual Customer Kundenservice Teilen Wachsende Kollaborationsnetzwerke in der Industrie, die Sicherstellung der Produktions- und Lieferf\u00e4higkeit und die Umsetzung eines zuverl\u00e4ssigen Risikomanagements stellen Industriebetriebe und Service-Dienstleister gleicherma\u00dfen vor gro\u00dfe Herausforderungen. Damit schnelle [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_canvas","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1088","post","type-post","status-publish","format-standard","hentry","category-rund-um-visual-remote-support"],"_links":{"self":[{"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/posts\/1088","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":13,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/posts\/1088\/revisions"}],"predecessor-version":[{"id":8129,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/posts\/1088\/revisions\/8129"}],"wp:attachment":[{"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/media?parent=1088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/categories?post=1088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tele-look.com\/web\/wp-json\/wp\/v2\/tags?post=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}